Frequently Asked Questions
Everything you need to know before you pull up a chair.
What is included in your classes?
Each lesson includes everything you need to learn the game:
- Mahjong tiles and all accessories
- Loaner National Mah Jongg League (NMJL) cards
- All teaching materials, including pens, notepads, and guides
- Complimentary coffee, drinks, and snacks
- A welcoming, supportive space to learn and enjoy the game
What about refreshments?
Good Mahjong deserves good refreshments. Every class includes access to our self-serve station:
- Coffee
- Flavored sparkling water, bottled water, and soda
- Light snacks, such as pretzels and candy
- You are welcome to bring your own snacks and beverages of any kind, but please no red wine.
What should I bring?
Just your fabulous self! We provide everything you need, including:
- Mahjong sets
- Loaner NMJL cards
- All learning materials, including pens, notepads, and guides
- Your choice of beverage in a lidded cup, if you prefer something other than the offered drinks
- If you already own the NMJL card, you are welcome to bring it, but there is no need to purchase anything in advance.
How many classes should I take?
For the best experience, we strongly recommend two lessons, followed by regular play.
- Lesson 1: Intro to Mahjong – introduction for brand-new players
- Lesson 2 – guided practice playing games
Many students feel that the game really “gels” during Lesson 2. Confidence is built when you join our Mahjong community and play with other players. Everyone learns at a different pace, and we are happy to assist you further in your Mahjong education. Practice is key, whether you play with others or online.
What’s the difference between Bootcamp, Lesson 1, and Lesson 2?
- Lesson 1: Learn the tiles, rules, and the NMJL card. Two games will be played.
- Lesson 2: Guided play as more rules and etiquette are introduced during games.
- It is recommended to take both Lesson 1 and Lesson 2 within a week to feel comfortable playing with others and to retain information.
- Bootcamp: Combines Lessons 1 & 2 in a 5-hour session so you are ready to play!
What is your cancellation or reschedule policy?
Our classes are limited to ensure the best instruction. Your seat matters!
- Reschedule requests must be made at least 3 days (72 hours) in advance
- We cannot accommodate no-shows or last-minute changes
- All tickets are final sale and non-refundable
Thank you for understanding. This policy helps us provide a great experience for everyone at the table. Life happens, we get it. In emergency situations, tickets may be transferred to a different lesson date at our discretion.
I have never played before. Will I be lost?
Lesson 1 is designed specifically for beginners, but Mary does tell her students that their brain may hurt just a little! That’s a good thing—it keeps your mind sharp! Keeping lessons light-hearted, we move step-by-step with clear explanations and a keepsake guide. Lessons are led with patience, kindness, and grace as we navigate the nuances of the game. A little humor always helps!
Do you offer private classes or group events?
Absolutely! We host private sessions for friend groups, birthdays, work events, and more. Please note that Lesson 1 and Lesson 2 private classes require a minimum of eight participants. Fill out the form linked above for inquiries about private sessions.
Where can I get an official NMJL card?
We provide loaner NMJL cards at every lesson, but we recommend purchasing a card to continue playing after lessons. Cards are available for purchase at the studio or directly from the National Mah Jongg League.
Do I need a membership to participate in Open Play?
No, a membership is not needed to participate in Open Play. You can sign up for one 2-hour Open Play session for $8.
What’s the difference between League and Open Play?
Open Play is open to all, and it’s a great way to meet new people or play with your friends for a 2-hour session during our open hours.
League play is a multi-week session that provides consistent opportunities to keep score and see familiar faces. Weekly raffles are awarded, and cumulative high scores win gift cards to The Social Sparrow.
Do I need to bring tiles for a lesson?
Everything you need will be provided for your lesson.
Do I need to bring my tiles for Open Play?
All tiles, mats, and racks are provided. You just need to bring your current NMJL card.
Do I need to be able to play fast to be in the League?
We ask that our League players be able to complete a 30-minute game independently to have the best chance to win points.
League play is not intimidating! You will have the option at sign-up to register for a competitive table or a social table.
What is the difference between Guided Play and Open Play?
Guided Play is designed for players who have completed Lessons 1 & 2 or a Bootcamp but would like a little extra guidance in playing a game.
Open play is for those that are comfortable playing independently.